AddPay has revolutionised payment processing platform for merchants. Their innovative solutions have significantly enhanced merchants’ operational efficiency and customer satisfaction. With AddPay, we have experienced client specific customised solutions, seamless integration and unparalleled support, making them an invaluable partner.
Use our world- class WhatsApp support line to resolve 99% of issues within a minute. Talk to real people in the South African language of your choice, or reach out via phone or email, for fast, expert help.
Our Support levels
Expert Help, 7 days a Week.
Level 01
Reseller/Distributor Direct Support
Your first line of assistance for immediate queries, provided directly to resellers and distributors to handle day-to-day concerns efficiently.
Level 02
Remote Technical Troubleshooting
Reach out to our support team via WhatsApp, Phone, or Email. We’re always available to address your questions and guide you through any challenges.
level 03
Accessible Communication Channels
For more complex technical issues, our experts are ready to provide remote troubleshooting, ensuring your systems are back up and running with minimal downtime.
level 04
Fast Device Exchange
Should your hardware encounter issues, we offer quick device exchanges, minimizing disruption to your operations and maintaining business continuity.
Client Stories
Implementing the AddPay Payments Network has transformed our payment processes, making them more efficient and secure.
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Since partnering with AddPay, our debit order integration has been seamless, helping us manage unpaid transactions. AddPay is progressive, listens to our needs, and their skilled team aligns with our vision
Dr Francois Kotze
General Manager at Maties Gymnasium
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56%
Growth in Sales
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Green Plate
Enhancing Payment Efficiency for Green Plate
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Since partnering with AddPay, our debit order integration has been seamless, helping us manage unpaid transactions. AddPay is progressive, listens to our needs, and their skilled team aligns with our vision
Dr Francois Kotze
General Manager at Maties Gymnasium
“
56%
Growth in Sales
“
Green Plate
Enhancing Payment Efficiency for Green Plate
incubation program
Payment Network Partners
Expand your Business Reach with our Network Partners